RERA help

Use the guide that matches your task and role. Public requesters and project-team members follow different access paths. The administration reference describes RERA administrator tasks; reading it does not grant those permissions.

Start here

• Find a project and start a delivery request
• Sign in, recover an account and choose a language

Delivery requests

• Create a delivery request
• Choose a destination and handling resources
• Choose a delivery time and enter transport details
• Resubmit a declined request
• Share request updates and reply to request emails

Manage requests

• Find and inspect delivery requests
• Approve an open delivery request
• Decline or cancel a delivery request
• Amend an accepted delivery request
• Understand and resolve scheduling conflicts

Calendar and events

• Read the project calendar
• Create and manage project events

Team and project

• Accept a team invitation
• Manage team members and watchers
• Review project activity
• Read and edit project information and documents

Administration reference

• Provision and configure a project
• Configure resources and account access

Find an answer

Use the site search for a task or term, or browse the sections above. Terms and troubleshooting links common problems to the relevant instructions.

These help articles are public. A guide does not mean a feature is available in every project. Follow the article’s availability conditions and the controls shown in your project. Reading them does not grant access to a RERA project, change your role or enable a feature. Use Help to open the help centre and Help for this page for the most relevant topic for this page; help links open in a new tab.

Screenshots and walkthroughs were captured on the stated dates in a synthetic environment. They illustrate the tasks and their controls; older captures may not show the newer Help links, including links beside conflict checks and warnings.